We offer a 30-day, no-hassle return policy. However the following conditions must be met:
1. All items may be returned for any reason EXCEPT specially ordered items.
2. All items must be MINT in their original package and free of any price stickers, etc.
3. You MUST include either a copy of your original invoice OR mention the invoice number and the items you are returning on a piece of paper with your complete address. Items purchased with a credit card will receive a refund to your credit card. Items purchased with a check or money order will receive a refund check or in-house credit.
4. Returns of $200.00 or more must have prior approval and will be subject to a 10% restocking fee.
5. All items are to be returned at BUYER’S expense to the following address:
Diecast Direct, Inc. Returns Dept.